Delivery Information

Our Delivery Costs are calculated by linking to the UPS website and calculating the cost by weight at this point you will have the option to cancel the order.

Your order may be subject to import duties and taxes which are applied when the delivery reaches that destination.

Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

We aim to deliver all orders within 10 working days of receipt of your order (Monday to Friday between 8.00am and 6.00pm UK time). Every effort will be made to deliver the goods within this timescale. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. We will inform you of any delay as soon as possible.

Delivery will be completed when we deliver the Products to the address you gave us. If there is no one at the address given when we attempt to deliver the Products, the postman or courier should notify you of an alternative delivery date, an alternative place to collect the Products, or details of how to arrange an alternative delivery date.

We may deliver orders of Products by instalments each of which shall be deemed to be the subject of a separate Contract and, unless otherwise agreed in writing, no failure by us in any one or more instalments shall entitle you to repudiate any Contract for Products previously delivered or to refuse to accept any undelivered Products (although this does not affect your rights under “Cancelling your order” above and/or any of your statutory rights).

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